What is one characteristic of active listening?

• A. Resting hands on the table
• B. Maintaining eye contact with the speaker
• C. Taking extensive notes
• D. Fidgeting in your seat

Answer: (B)

Maintaining eye contact with the speaker is a key characteristic of active listening. This practice signifies that you are fully engaged and paying attention to what the speaker is saying. It helps to build rapport and trust between the listener and the speaker, creating an environment where effective communication can occur. By focusing your gaze on the speaker, you demonstrate interest, encourage further dialogue, and show that you value the speaker’s message.

In contrast, resting hands on the table, taking extensive notes, or fidgeting may not necessarily reflect active engagement in the same way. While note-taking can be a useful practice for retaining information, it can also distract from fully absorbing the speaker's verbal and nonverbal cues unless combined with other active listening behaviors. Fidgeting can indicate a lack of focus or discomfort, which may hinder the effectiveness of the listening experience.